SafeGiftHub is committed to transparency and accountability. We welcome inquiries about our educational mission, content accuracy, or any aspect of our website.
Important Notice
SafeGiftHub is not a customer service platform for gift card companies. If you have issues with a specific gift card, please contact the card issuer directly using the information printed on your card.
Send Us a Message
For general inquiries, feedback, or questions about our content:
What We Can Help With
- Questions about our content or educational mission
- Feedback on website accuracy or clarity
- Suggestions for additional educational topics
- Media or partnership inquiries
- Privacy policy or data protection questions
- General information about gift card safety
What We Cannot Help With
- Checking gift card balances (use the official website on your card)
- Customer service for specific gift card brands
- Refunds, replacements, or account issues (contact the card issuer)
- Legal advice or representation
- Financial counseling or fraud recovery services
- Law enforcement investigations (contact local police or FTC)
Reporting Gift Card Scams
If you've been a victim of gift card fraud, we recommend taking these steps:
- Contact the gift card issuer immediately using the official phone number on your card
- File a complaint with the Federal Trade Commission at ftc.gov/complaint
- Report to your local police department
- If the scam involved email or phone contact, report to the relevant service provider
Response Time
We aim to respond to all legitimate inquiries within 3-5 business days. Please note that we receive a high volume of messages and prioritize those related to our educational mission and website operations.
Privacy
Any information you provide through our contact form will be used solely to respond to your inquiry and will not be shared with third parties. For complete details, please review our Privacy Policy.